Nebula Care is NebulaTrip’s dedicated medical and wellness travel division, helping international visitors arrange specialist appointments, registration, accompanied hospital visits and health checks, alongside a comfortable stay in China.
Our team brings together tourism professionals and colleagues with experience in medical support and care coordination. Drawing on more than ten years of experience across these fields, we look beyond a booking to understand the person making the journey: what you need help with, what feels unfamiliar and what will make your stay manageable.
We work with multiple public and private hospitals and service institutions to coordinate suitable options. The choice starts with your needs and the relevant department, then considers the city, language support, appointment arrangements and your budget. We confirm the institution and scope of service for your individual itinerary.
Our role is to connect people, information and arrangements so you can make informed choices. Diagnosis, prescribing, treatment and medical report interpretation are provided by the responsible licensed healthcare professionals.
Explore independently, or ask a coordinator to help you bring the pieces together. No registration is required to start a conversation.
From a symptom or an existing diagnosis, we help identify relevant departments, compare cities and hospitals, and coordinate specialist appointments, registration and visit accompaniment.
Explore this servicePlan general, premium or targeted checkups around your needs. We coordinate the hospital’s examination list, preparation instructions, visit schedule and report collection.
Explore this serviceClarify the purpose of testing, the provider and available professional consultation, then confirm the test scope, sample requirements and result explanation with the institution.
Explore this serviceCoordinate multilingual interpretation, local transport, hotels and meals. Rest and any optional sightseeing are planned around the medical schedule and the treating team’s advice.
Explore this serviceA well-planned visit connects the appointment, registration, consultation and tests. Your coordinator helps reduce repeated explanations and avoidable trips between departments.
Match the concern to a relevant department, discuss specialist options, and check appointment channels, campus and availability with the hospital.
Confirm required identification and registration instructions in advance. Help with check-in, finding the department and understanding the hospital’s payment process.
Coordinate interpretation and movement between reception, consultation and examination areas. Help you prepare questions and understand the next administrative step.
Coordinate test times and preparation instructions with the centre, allow for breaks, and confirm how to collect reports and arrange professional result review.
Specialist availability, appointment confirmation and the examination sequence are determined by the hospital; we check the details with you before your visit.
These principles guide the questions we help you discuss with hospitals and healthcare professionals. Your individual examination and treatment plan is agreed with your clinician.
Screening looks for disease before symptoms appear; symptoms may need a diagnostic assessment instead. Cancer screening choices depend on age, history and risk. A clinician should explain the expected benefits and possible harms, including false results and overdiagnosis.
We help relay the hospital’s preparation instructions. For MRI, tell the imaging team about implanted devices, possible pregnancy, kidney disease and previous contrast reactions. Food, medication and sedation instructions vary by examination and must be confirmed with the hospital.
Inherited cancer-risk testing is different from a routine wellness report. Pre-test counselling helps clarify what a result may mean for you and your family; a negative or uncertain result may not settle the question. We help coordinate access to an appropriate professional.
A care journey includes what happens afterwards. We help you request reports and visit records, clarify follow-up arrangements and plan time for rest. Discuss travel timing and recovery activities with your treating clinician, and share the relevant records with your doctor at home.
Share your concern, preferred language, departure country, dates and budget. A short first enquiry is enough.
We compare relevant departments and city options, then coordinate proposed services with the selected institution.
Agree the hospital, schedule, language support, hotel, transport, itemised costs and change conditions before booking.
Get help with arrival, hospital visits and day-to-day arrangements, followed by agreed report and follow-up coordination.
We request the information needed for your arrangements and confirm the recipient and purpose before passing it to a hospital or service provider. Read our privacy notice ↗
Nebula Care is a division of NebulaTrip, operated by Beijing Capital Airline International Travel Service Co., Ltd. The company’s travel permit and Shanghai branch business licence are displayed below.
Approved scope: domestic, outbound and inbound tourism.
View permit
The registered branch’s business scope includes patient accompaniment and non-medical nursing institution services.
View business licenceThese are the travel business and company registration documents published by NebulaTrip, with their original display-only watermarks. They do not constitute a medical institution licence.
A health concern, a checkup you are considering, or simply where to begin. We will help you work out the next step.