Support during your visit

Transport for your appointments

Coordinate airport or station transfers, hotel-to-hospital trips and transport between appointments around your confirmed schedule and preferred routes.

• Tell us your pickup and destination, dates and passenger count.
• Discuss luggage, mobility needs, waiting time and the route before a quote.

Multilingual interpretation & accompaniment

Help with hospital registration and appointments, and coordinate visit accompaniment and interpretation in the language you need.

• Tell us your language, specialty and schedule. We confirm interpreter availability, scope and fees before arrangements.
• Written records and report translation can be arranged separately; visit interpretation does not automatically include a translated document.

Explore written records and report translation →

Accommodation near your care

Coordinate hotels around your daily habits, preferred room setup, budget, hospital location and length of stay.

• Discuss room type, companion stays, budget and accessibility needs.
• Confirm foreign guest acceptance, availability and cancellation terms with the property.

Personalized meals, including halal preferences

Arrange meal options around the preferences you tell us, including halal requirements for Muslim guests, vegetarian or vegan meals, ingredients to avoid and food allergies.

• We clarify your halal standards, ingredients and food preparation requirements with the restaurant or meal provider before confirming an arrangement.
• Meals during treatment or recovery, and preparation for examinations, follow your clinician’s dietary advice. Tell us any instructions that need coordination.